IT Manager

Description

Main purpose of role: To manage and support UK, Europe & Caspian region IT systems and services. To liaise with Head of IT to develop and implement IT projects.

Key Accountabilities 

  • Liaise with senior management to propose, agree, and deliver IT services in line with IT strategy.
  • Deliver and manage IT projects within budgets and timescales.
  • Assist with corporate IT projects where required.
  • Plan, build and implement & maintain UK&C business systems.
  • Responsible for adhering to IT policy, procedure, and process, and ensuring rest of team comply.
  • Develop and propose IT requests for major/strategic changes to infrastructure and/or systems and services for submission and first stage approval by Head of IT in line with GALP.
  • Ensures that the IT Teams are maintaining and updating mission critical web and database servers (predominantly Microsoft) hosted mainly within the company’s own building and some externally hosted services; all according to approved company standards and procedures.
  • Contribute and play an active part in ensuring the company is compliant and maintains accreditations in line with legislations.
  • Manages the IT resources / manpower efficiently to ensure all standard maintenance and administration and support of systems and services are provided efficiently and effectively to all businesses.
  • Manages and co-ordinates IT contracts, renewals, and maintenance agreements.
  • Oversees IT purchasing for UK&C region in line with GALP.
  • Responsible for development of the UK&C IT Team.
  • Provide input to IT policy, process, and procedure within UK&C GM.
  • Provide input and support to other regions within the group where projects and systems require.

Person Specification 

Knowledge:

  • Strong background in IT administration and support.
  • Understanding of cyber tools – E-mail security, Vulnerability management etc.
  • Understanding of business systems and translating process into systems.
  • Use of reporting tools and ability to create system reports desirable.

Skills & Competencies:

  • Ability to manage, motivate and develop IT Team.
  • Ability to work and communicate efficiently with all levels of staff, and in and non-technical manner.
  • Database and Business System administration

Qualifications and certification:

  • Degree level qualification in IT related course or demonstrable experience

Experience:

  • Solid people management experience in similar role.
  • Experience delivering successful IT Projects.
  • Experience in Microsoft Active Directory, Storage, servers, and virtualisation.
  • Experience in managing and maintaining M365 environments.

Personal qualities:

  • Effective communication and interpersonal skills that can integrate with existing IT team.
  • Ability to deal with global workforce.
  • Ability to build strong and collaborative working relationships across Internal/External Stakeholders.